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Home > SYSTEM FILE > HELP CENTER > Customer Service > Online Support Center

Online Support Center

fastcardtech support team / 2014-12-12

Fastcardtech Online Support Center
  • My statusONLINESUPPORT1
            
  • My statusONLINESUPPORT2
            
  • My statusTECH-SUPPORT/AFTERSALES
            
  • My statusDROPSHIP/WHOLESALE
            
  • My statusJOIN-AFFILIATE-TEAM
            

Fastcardtech Service Tel:+1(239)4945681 (MON-FRI,USA EAST TIME 10AM TO 6PM, English)

 

  1. sevenfreaks by       (Posted on 2016-08-14 19:53:12)

    XIAOMI Mi4C 16GB Customized Rom Version
    Newest Original Android 6.0 MarshMallow with Mutli-languages

    Japanese is supported?

    Best regard

    2. Reply by OnlineSupport
    Dear customer,
    Yes, Japanese is supported.
    Best regards.
    (Posted on 2016-08-15 13:20:17)

     

  2. Anonymous user by Italy      (Posted on 2016-08-02 06:05:10)

    Hi I wanted to ask for information relating to the iPhone 5s reconditioned ... I wanted to ask if the phone is also the authentication certificate for not having problems with customs

    3. Reply by OnlineSupport
    Dear customer,
    Thanks for checking us, please don't worry, we shipped many pieces to your country already, all of them pass the custom checking .
    Best regards.
    (Posted on 2016-08-02 12:35:23)

     

  3. abali by Malaysia      (Posted on 2016-07-29 16:28:36)

    Hi

    4. Reply by OnlineSupport
    Dear customer,
    Please tell me your concerns, I will try my best to help you.
    Best regards.
    (Posted on 2016-07-29 21:34:32)

     

  4. Anonymous user by       (Posted on 2016-07-09 19:08:23)

    Hello,
    I'm interested in Letv Le 1 Pro x800 phone. Do you sell a Chinese or International (US) version of the phone...
    Thanks in advance.

    5. Reply by OnlineSupport
    Dear customer,
    Thanks for checking us, what we offered is the Chinese version.
    Best regards.
    (Posted on 2016-07-09 20:26:46)

     

  5. Anonymous user by       (Posted on 2016-07-03 23:54:57)

    O one plus 3 tem em idioma português/Brasil?

    6. Reply by OnlineSupport
    Dear customer,

    sim não há problema, você pode encomendar o nosso serviço software: Adicionar multi-língua, vamos instalar para você.

    Best regards.
    (Posted on 2016-07-04 13:28:47)

     

  6. pp_191172 by       (Posted on 2016-06-30 02:00:44)

    Saludos quiero saber si sus productos son originales

    7. Reply by OnlineSupport
    Dear customer,
    yes, all are original brand items
    Best regards.
    (Posted on 2016-06-30 14:46:22)

     

  7. Anonymous user by Bolivia      (Posted on 2016-06-28 00:17:20)

    buenos diad, podria decir n e si este telefono Lretv Le Max 2 X820, el idioma puede ser configurado en español?.
    Muchas gracias
    Ruben

    8. Reply by OnlineSupport
    Dear customer,
    Siento decir que este elemento sólo admite Inglés y Chino.
    Best regards.
    (Posted on 2016-06-28 12:20:44)

     

  8. pp_191172 by       (Posted on 2016-06-26 07:00:20)

    QUIERO SABER HACIA DONDE VA DIRIGIDA ESTA ORDEN SN2016062167097
    TRAK NUMBER RS543237816NL

    9. Reply by OnlineSupport
    Dear customer,
    Dear buyer your package had shipped but pls give few days for airmail update
    Best regards.
    (Posted on 2016-06-26 13:02:23)

     

  9. kikifranjo by Spain      (Posted on 2016-06-24 21:53:10)

    HOLA

    TENEIS STOCK DE LG G3 F400 Y SE PUEDE ENVIAR POR DHL PARA ESPAÑA.

    GRACIAS.

    10. Reply by OnlineSupport
    Dear customer,
    Sí, en la acción, puede que puede ser utilizado en España.
    Best regards.
    (Posted on 2016-06-24 23:02:45)

     

  10. kikifranjo by       (Posted on 2016-06-24 21:52:59)

    HOLA

    TENEIS STOCK DE LG G3 F400 Y SE PUEDE ENVIAR POR DHL PARA ESPAÑA.

    GRACIAS.

    11. Reply by OnlineSupport
    Dear customer,
    Sí, en la acción, puede que puede ser utilizado en España.
    Best regards.
    (Posted on 2016-06-24 23:02:38)

     

  11. [email protected] by France      (Posted on 2016-06-19 22:39:50)

    Bonjour je souhaite acheter un huawei ascend mate 7 ... quel mode de livraison me conseillez vous pour la France ?

    12. Reply by OnlineSupport
    Dear customer,
    Merci de nous contrôle, nous pouvons expédier l'article vers la France via DHL et l'expédition de la poste aérienne enregistrée.
    DHL dépensera environ 6-13 jours arrivent, il est 32 $, expédition par avion enregistré est libre, il faudra environ 20-40 jours arrivent.
    Donc, si vous avez besoin de l'expédition rapide, s'il vous plaît choisir DHL, si vous ne faites pas attention, vous pouvez envisager sur notre service de livraison gratuite.

    Best regards.
    (Posted on 2016-06-20 14:34:44)

     

  12. [email protected] by Germany      (Posted on 2016-06-19 00:28:30)

    SN2016060513623
    When will I receive my order.
    Tracking says 'left consignment at Swiss boarder' since one week status is not changing.
    Please advise when I will receive my order! Thx.

    13. Reply by OnlineSupport
    Dear customer,
    Dear buyer this package by airmail ship service. normally it take 20-60days.
    But to your country should 20-30days around will get it.

    Best regards.
    (Posted on 2016-06-19 14:13:53)

     

  13. zeko by       (Posted on 2016-06-12 22:16:12)

    Hi!
    This does not work. Sorry
    I can not pay Paypal Online (Accept Creditcard) Verified Account Only!
    Always seeking to Select one shiping method no matter what I choose!
    Help? Thanks.

    14. Reply by OnlineSupport
    Dear customer,
    Sorry about the inconvenience to you,
    Within our system ,there are 2 MONTENEGRO,
    Please choose another one ,then try again.

    Best regards.
    (Posted on 2016-06-13 13:23:17)

     

  14. chedan by       (Posted on 2016-05-24 14:27:10)

    Hello, Do you have in stock INNOS D6000? Can you deliver to me with DHL in Romania ? Thank you

    15. Reply by OnlineSupport
    Dear customer,
    Sorry to tell you that this item is no longer available, please consider about other items.
    Best regards.
    (Posted on 2016-05-24 20:58:12)

     

  15. pp_188427 by Portugal      (Posted on 2016-05-07 15:08:42)

    Hello I bought a smartphone Meizu MX4 pro 139$. 100% original, is not replica?

    16. Reply by OnlineSupport
    Dear customer,
    It's 100% sure original, you can check it from the meizu official site with the S/N number
    Best regards.
    (Posted on 2016-05-07 21:04:21)

     

  16. Anonymous user by European Union      (Posted on 2016-05-04 23:33:18)

    Hi, the price of Meizu pro 5 of 329.99$ is for a new one or refurbished? Do you have it in stock? Thanks for your attention.

    17. Reply by OnlineSupport
    Dear customer,
    Thanks for checking us, the phone is totally new.
    it's in stock now, catch your chance to order now :)
    Best regards.
    (Posted on 2016-05-05 17:22:42)

     

  17. Anonymous user by       (Posted on 2016-03-29 17:29:07)

    Hello. Can you update LG G3 f460 to android 6.0 and how much does it cost?

    18. Reply by OnlineSupport
    Dear customer,
    Thanks for checking us,I am sorry to tell you that right now for this item only 5 is available, 6 is not available. For the G4 F500 is OK.
    Best regards.
    (Posted on 2016-03-29 21:26:07)

     

  18. nasaki28 by       (Posted on 2016-03-24 23:04:30)

    Hello ..i want to order meizu mx4 pro with 3gb ram and 32 gb rom..i want to ask if there is available with white colour front and back from device? or only black and gray and black and white in this type of meizu mx4 pro 3gb ram/32gb rom..?

    19. Reply by OnlineSupport
    Dear customer,
    Thanks for checking us, the 32GB version is available now:
    https://www.fastcardtech.com/MEIZU-MX4-Pro-Android-Phone.html

    right now only grey one is available.
    Best regards.
    (Posted on 2016-03-25 03:59:37)

     

  19. Rafaelmilke12 by Brazil      (Posted on 2016-03-01 04:32:25)

    hello good morning I'm from Brazil my name rafael and would make me a dropship resell as I valid my account

    20. Reply by OnlineSupport
    Dear customer,
    Thanks for your interest with our business, please have a look with this link first : https://www.fastcardtech.com/article.php?id=21
    Best regards.
    (Posted on 2016-03-02 15:47:49)

     

  20. ahmednabil by       (Posted on 2016-02-10 23:31:25)

    How do I request amendment No/SN2016020909196
    Or do I cancel it and make a new request

    21. Reply by OnlineSupport
    Dear customer,
    Dear sir,
    Thank you for your concerning our products,
    If you wanna recorrect your orders, you can directly contact our online support or send emails to our [email protected] or you can directly make an new order.
    And we release lots of coupon codes for our customers to reduce the price, please check it here: https://www.fastcardtech.com/chinese-new-year-wish-sale
    Thanks again!
    Best regards.
    (Posted on 2016-02-11 22:58:55)

     

Total 37 records, divided into2 pages.

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