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fastcardtech.com service team / 2008-05-08
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|Anonymous user( 2013-12-04 02:04:48 ) from Greece||Question & Comment Comment|
|What is the fastest way to deliver a phone to The Greece, Europe?|
|OnlineSupport Replay :( 2013-12-04 02:47:21 )|
|Dear customer, so far the fastest way is EMS
|Anonymous user( 2013-11-26 00:19:02 ) from European Union||Question & Comment Comment|
ich möchte das JIAYU G3T bestellen. Wie viel kostet der Versand?
|OnlineSupport Replay :( 2013-11-26 02:20:49 )|
|Dear customer ,you can click upon the "add to cart "button,there is check the shipping fee link
|nickxofficial( 2013-11-23 18:00:52 ) from Netherlands||Question & Comment Comment|
|My order number is SN2013110954672 and i have choosed DHL how long does is take before its here?|
|OnlineSupport Replay :( 2013-11-23 21:49:39 )|
|normally you can receive the package within 12-15 days,my friend.
|dav5967( 2013-11-20 20:08:38 ) from France||Question & Comment Comment|
|Bonjour je voudrais savoir en combien de temps reçois t on son téléphone avec EMS sachant que j habite en France.merci|
|OnlineSupport Replay :( 2013-11-20 22:48:56 )|
|Dear customer, it will take about 10-20 days arrive
|marlon92( 2013-11-20 08:59:46 ) from Colombia||Question & Comment Comment|
I want to buy HDC Galaxy S4 legend,
I'm from Colombia and I need shipping by Honkongpost or Chinapost airmail??
|OnlineSupport Replay :( 2013-11-20 13:54:08 )|
|if you choose register air mail, we can send it by Singapore post.
|Anonymous user( 2013-11-17 04:19:13 ) from Czech Republic||Question & Comment Comment|
|Hello, I am Czech. I want to buy a smartphone ZOPO ZP 990 Captain S from your store. Please, how much is the DHL shipping to Czech republic? Thank you for your answer!|
|OnlineSupport Replay :( 2013-11-18 15:26:26 )|
|Thanks for your inquiry
But only EMS ship to yourcounry right now
It cost USD:37.00 by EMS
Thank you !
|Anonymous user( 2013-11-15 05:28:26 ) from Spain||Question & Comment Comment|
me gustaría saber si compro un móvil, con distintos artículos extras que ofrecéis para el móvil, me lo podríais enviar por correo aéreo todo. o para recibir los artículos extras tengo que contratar otro modo de envio.
|OnlineSupport Replay :( 2013-11-15 13:37:39 )|
if you purchase this phone and extra acceessories, we can send them together by Air mail.
|Anonymous user( 2013-11-15 05:26:03 ) from||Question & Comment Comment|
Me gustaría saber cuanto me costaría el envio por DHL a España.
|OnlineSupport Replay :( 2013-11-15 13:40:18 )|
Thanks for your interests in our products,We ship to your country,And you can Calculate shipping costs on the page where close to the youtube column.
Plese don't hesitate to contact our online service via Skype.
Thanks and best regards!
|Anonymous user( 2013-11-14 22:55:44 ) from||Question & Comment Comment|
|Hola: me gustaría comprar un móvil en esta pagina, y recibirlo por correo aéreo, si lo hago asi recibiría las 2 baterías y los accesorios extras? o solo el pack original? un saludo|
|OnlineSupport Replay :( 2013-11-14 23:53:59 )|
|Dear customer, with the airmail ,we can only send one battery to you ,.others are the same with the original package
|fausat( 2013-11-10 14:44:28 ) from||Question & Comment Comment|
|I got my phone its excellent but pls send my second battery thanks .it works great in U S|
|OnlineSupport Replay :( 2013-11-11 14:18:03 )|
|Thanks for your order from FCT .Good to know that you receive the item already ,We wrote to tell that custom not allow shipped package with 2 batteries then ,That's why you only received one battery ,About the other battery ,We have 2 options for you .1. We will reship one more battery to you once china airmail not crowded by another package with non-track service mail (around 40-60days arrived to you)2. We can just refund you 5USD for this battery (On our page sell 15usd, battery only USD 4 and USD 11 is extra ship fee, we give more USD 1 for sorry)
|idedications( 2013-11-10 09:06:40 ) from Australia||Question & Comment Comment|
|HI does this
"Confirmed,Paid,Shipment company has shipped"
mean that my package has been shipped out and in the shipping company? and does it take 2-3 days for it to get it scanned? because I cant track
|OnlineSupport Replay :( 2013-11-11 13:36:56 )|
|your packaged shipped out 2 days ago ,Normally takes 3-5 days to be updated on the tracking system .Your package will be update in 2 days ,Best wishes!|
|macka( 2013-11-08 15:48:47 ) from||Question & Comment Comment|
I ordered and paid for your mobile phone
and yet I can not odledovať lot when started
Why not dispatched yet my shipment?
Order NO. SN2013102158796 [Send/view business message]
Order status Confirmed Confirmation time is 2013-10-21 04:19:37
Payment status Paid Payment time is 2013-10-21 04:19:37
Shipping status Shipment company has shipped About Arrival time Shipping time 2013-10-31 19:57:49
|OnlineSupport Replay :( 2013-11-08 19:00:40 )|
View Official Data
Unable To Track 01-11-2013, Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
Destination Country - Unknown:Tracking Consuming:0 Millisecond
Origin Country - Singapore:Tracking Consuming:1497 Millisecond
01-11-2013, Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)
Please try a few time ,The the tracking data will show up ,Thanks !
|edufavarato( 2013-11-08 03:21:28 ) from||Question & Comment Comment|
|hi dear!! i buy one phone by EMS... who long days for arrived here?
|OnlineSupport Replay :( 2013-11-08 14:24:34 )|
|10 to 12 business days by EMS.
Thank you .
|Anonymous user( 2013-11-07 20:34:10 ) from Portugal||Question & Comment Comment|
|Hello! How much time takes the shipment to Portugal?|
|OnlineSupport Replay :( 2013-11-07 23:57:44 )|
|Dear cudstomer, with ems will take 10-20days .airmail will take 15-60days
|salas( 2013-11-07 13:40:13 ) from||Question & Comment Comment|
|Hello ! Why i cant track my order SN2013102931089 and tracking nr: 8997040102 ????
|OnlineSupport Replay :( 2013-11-07 20:28:05 )|
Thanks for your order from FCT, We shipped your order already ,The shipping number for your package is 8997040102 .Please go to this is site for tracking http://www.cn.dhl.com/en/express/tracking/shippers_reference.html,
if no tracking result ,please wait a few dey ,because it will take a few days to update online .
For more information for DHL tracking ,you can turn to your page :
Tracking steps :
1.Please enter the tracking code as Shipper′s Reference.
2.Please select the date(when you places your order ) after
* Date range for shipment
and * Date range for shipment - To (Today)
3.shipment destination(your country )
4.Please click "Track",then you will see the result .
Please contact our onlince service if you have any question about your packagae.
Thanks and hope you can receive your package soon.
|Anonymous user( 2013-11-07 11:58:35 ) from||Question & Comment Comment|
|Hola buen día quiero saber si tienen envío a zapopan, Jalisco, México? deseó comprar 2 equipos celulares cuanto tardan en llegar?|
|OnlineSupport Replay :( 2013-11-07 15:12:52 )|
| it will takes 8 to 10 business days via DHL,takes 15 to 40 business days by airmail to arrived in there.10 to 12 business days by EMS.
Thank you .
|carlosaneiros( 2013-10-17 19:46:35 ) from||Question & Comment Comment|
|Donde puedo consultar el siguiente tracking number:
|OnlineSupport Replay :( 2013-10-17 20:06:52 )|
|your order shipped by this company http://www.cn.dhl.com/en/express/tracking/shippers_reference.html ,You can track it now ,It is still in transit ,Thanks !|
|Anonymous user( 2013-10-01 09:39:26 ) from||Question & Comment Comment|
|Quiero comprarles un celular pero nose que tan seguro es y como le hago para que me lo envíen a mi lugar de residencia, Pais Mexico, del estado de Tamaulipas|
|OnlineSupport Replay :( 2013-10-01 20:08:42 )|
| it will takes 8 to 10 business days via DHL,takes 15 to 40 business days by airmail to arrived in there.10 to 12 business days by EMS,
Thank you .
|alexgj90( 2013-09-30 21:24:34 ) from Spain||Question & Comment Comment|
|Hello. I tell you. I bought this item no: SN2013082768802 on 27/08/2013. You sent me day 31/08/2013. In the tracking number RB035092400CN says "admitted" on 3/09/2013. And after 27 days, has not been updated. What happened? a greeting|
|OnlineSupport Replay :( 2013-10-01 01:20:23 )|
|Dear sir these days airmail very slow due to much holiday these days all package to your country maybe delay 20days than normally.
Please wait few days for it.
You can track is on http://www.17track.net/index.shtml
|Anonymous user( 2013-09-19 03:08:23 ) from||Question & Comment Comment|
is France part of the free shipping countries? And also, do you have to pay import taxes when buying from you?
|OnlineSupport Replay :( 2013-09-20 11:34:59 )|
| Thanks for your inquiry ,We offer free shipping service under 2 conditions:
1.The item you order must be marked free shipping tag on the page .
2.Your country must be in the free shiping country list .This is the list on our website : http://www.fastcardtech.com/article.php?id=57
We always mark package as gift and also in shipment invoice writed very low value for package to help our customers avoid paying tax or not paying high tax,always package value $45(EMS .airmail) and $75(DHL ) per unit .
With best wishes!
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